Cash-to-Cash Service: Our Cash-to-Cash services enable a Receiver to receive money from a Sender at another location, through our network of Business Associates in the various countries designated by us.  In order to find out more about our services and the location of these Business Associates and operating hours, you may contact the relevant hotlines provided by us and/or our Business Associates. 

Identification:  In order to receive payment, the Receiver must provide us with (i) the requisite Payout Code; (ii) valid photo identification (such as a valid identification card or passport); and (iii) such other documents as we and/or our Business Associates may reasonably require. By submitting the Receive Form and a copy of the said photo identification, you are representing that all information provided by you is true, complete, accurate and not misleading.  You further grant to us and/or our Business Associates the right to verify the accuracy of all information and documents provided by you, and that all such information and documents may be released to the relevant authorities in accordance with applicable laws and regulations.

Liability: Neither we nor our Business Associates shall be liable to the Receiver for any losses, damages, costs and expenses arising out of or in connection with inter alia any delay, non-payment or shortfall in payment, whether caused by negligence, fraud or otherwise.

Payment and Foreign Exchange: The Send Amount will typically be paid out to the Receiver in cash in the currency of the Receiver's jurisdiction. All payments will be subject to availability of the currency, compliance with all applicable laws and regulations and the conditions at the Receiver's location. In certain circumstances, the Send Amount may be required to be converted to another currency and be subject to payment of local taxes and administrative charges at Receiver location.  In such event, there may be delay in payment and only the net amount after such conversion and deduction will be paid to the Receiver. Any such conversion of the Send Amount shall be carried out at such conversion rate as we and/or the Business Associates may decide from time to time.

Personal Capacity: We only conduct transactions for individuals who are acting in their personal capacity, for and on their own behalf.  By submitting the Receive Form, you are representing that you are acting in your personal capacity and are not acting on behalf of another person or entity, whether directly or indirectly.

Compliance: We and/or our Business Associates may decline to make payment to the Receiver, if such payment will or may potentially violate any applicable laws or regulations, or any of our policies and requirements. Money transfer transactions may also be reported to the relevant authorities in accordance with applicable laws and regulations.

No Contractual Relationship: Your submission of this Receive Form does not constitute any contractual legal relationship.

Miscellaneous: We reserve the right to: (i) amend any of the provisions set out herein; (ii) change the nature of the services we provide or the manner in which the services are provided; and (iii) refuse to provide our services to any person in our sole and absolute discretion, without prior notice.